There will come a time when businesses require professional commercial cleaning services, whether due to an increase in clients or simply due to limited employee time available for cleaning tasks.
Finding the appropriate Atlanta janitorial services provider may seem like an impossible task, but this article will outline key qualities to look out for when selecting a reliable janitorial provider.
Qualifications
Janitors typically hold either a high school diploma or GED certificate, and receive on-the-job training; no postsecondary training is needed. Custodial staff must possess physical ability to lift objects as well as knowledge of cleaning tools and equipment such as auto scrubbers or ride-on floor sweepers; in addition, mechanical aptitude should allow them to repair basic pieces such as auto scrubbers or ride-on floor sweepers without needing outside help.
A good janitor must possess both attention to detail and self-discipline in their work, leaving the task unfinished until everything is spotlessly clean and sanitary. Janitors often work under supervision, though in public facilities like day care centers or malls this often requires them interacting directly with building visitors as well.
Janitors should carry commercial liability and employer’s liability policies as well as personal accident coverage for themselves and any employees working under them, plus additional policies related to specific tasks like pest control or mold inspection.
Experience
Anybody seeking a well-paying but less demanding career should consider janitorial work. While not appropriate for everyone, janitorial work can be particularly satisfying for people who appreciate following protocols, enjoy repetition, and can work meticulously.
Most janitorial positions are found within business facilities, meaning you will likely interact with customers and visitors throughout your shift. Janitors may also need to communicate with supervisors or management teams throughout their shift.
Use examples that showcase your abilities when writing your resume, such as how you implemented a new waste management system with 20% lower maintenance costs or provided training to other janitors that enabled them to save 15% of their budget on cleaning protocols.
Training
Most janitors don’t require formal education to do their job, instead learning on the job. But for optimal performance it would be beneficial for them to take shop courses while in high school so that they understand machinery like vacuum cleaners and floor buffers.
Janitorial staff should receive proper training in chemical safety and the operation of heavy equipment to help ensure accidents do not lead to costly replacement parts or fines.
Your company should set internal goals for the quality of janitorial services provided to customers. These should be linked with performance incentives so team members feel invested in reaching these objectives. A comprehensive quality assurance program including training, inspections, and performance incentives is key for maintaining an inviting facility with happy employees that result in satisfied customers and an enduring business.
Communication skills
Many janitorial jobs involve working as part of a team, so it’s crucial that everyone gets along well. Since many janitorial duties involve engaging directly with customers of an organization, developing excellent interpersonal skills is vital.
Excellent communication skills are also a necessity for janitorial supervisors. Cost overruns and inventory problems can quickly threaten businesses, so supervisors need to communicate clearly with their teams so everyone is on the same page.
Cleansing companies find detailed instructions easier to follow, which saves them both time and money in correcting basic issues. If the janitorial service company seems reluctant to give specific instructions or is lengthy with their explanations, look elsewhere; an ideal service company should value your input.
Safety
Janitorial work typically involves handling hazardous chemicals and tools that require expert handling skills. You should ensure your potential janitor has extensive experience using these materials and understands how best to handle them, in addition to providing comprehensive safety procedures for maintaining and cleaning equipment.
This question allows the interviewer to assess your communication abilities and assess your ability to function within a team environment. When answering this question honestly and authentically, beware of providing false positive feedback or making up fake colleagues to quote!
This question provides the interviewer with an opportunity to assess your dedication to janitorial work. Janitorial jobs require strict attention to detail; if you cannot answer confidently this question, chances are good you won’t make an ideal candidate.