Staying ahead of the curve is the philosophy of those with their fingers on the pulse of the future. 29-year-old James Dhillon, who runs the largest business development and consulting agency in North America, is undoubtedly ahead of the curve. This vantage point places him in a unique position to see what’s coming, better than others. As he shares his inputs on the future of business automation, one thing is clear; business automation is here to stay.
As you read this, new tools are being created and shared by businesses all over the world. Online tools that guarantee cost-saving to ones that help predict future risks and potential in a business are being touted as the next must-haves. As the CEO of marketing agency Automaters, Dhillon believes in the power of automation, “It’s going to be everywhere. If you want to step up in the market, you must step up your automation game.” “Look,” he pontificates, “businesses are getting global; they are being shaped as we speak. Automation, in the form of machine learning, Business Intelligence, and more, is the proverbial bridge between companies, both within and without.” He adds, “Business analytics is poised to become the prognosticator of prognosticators for businesses. Its potential to rapidly identify areas that need improvement, realignment, or the boot will help businesses save money, time, and effort.”
It’s been only two decades since the world welcomed the new millennium. There was a collective murmur, a perspiring wait for something that was yet to be named. Twenty years later, the murmur has risen to a piercing beat, and the perspiration is less out of anxiety than excitement. Business automation has taken the world by storm. Dhillon says, “You see, in just two decades technology has enabled so much – it has made entrepreneurs out of so many people. It’s not just a coincidence. People are appreciating the value that automation has brought to their life. Even those who adopted early are yet to come to a point where they can predict the next innovation. They only know it’s going up, up, up.” Indeed, whether large or small, every business has benefited from “the transparency automation has brought in, business integration it has made possible, and with Robotics entering mainstream business slowly, it’s sure to mimic and resolve high-volume, repeatable human tasks so that people can be left to do what they do best – interact with one another.”
The future is no longer written on the wall because it has become so unpredictable. People who would have never ventured into the business arena two decades back are thriving now. According to Dhillon, “it’s no more about who is going to become an entrepreneur, but what new will they bring to the table, which will count.” With more time available to people as robotics, AI, and BI enter the business domain, we can dream up new ideas more courageously than ever.
The future of business automation looks bright. And to keep it that way, users must ensure that old ideas like greed, deceit, and foolishness don’t enter the equation and spoil the party.
