A mobile patient experience platform app can be the next best thing in the healthcare industry.
It can solve many problem points healthcare organizations are facing today, including post-care treatment, engagement and compliance.
Emerge’s Patient Experience Mobile App Platform is a comprehensive turnkey solution that can benefit patients and healthcare institutions alike.
For one, it has real-time location systems using Bluetooth and Wi-Fi technology, which means users can quickly navigate to their destination, e.g., hospital, clinic or room without having to ask for directions. Two, the app supports systems like MyChart, unlocking features such as one-tap appointments and messaging without the need to call. Three, follow-up concerns and test results can be viewed and addressed anytime during the day.
Institutions that have multiple sites and facilities can benefit from this greatly. The app also allows users to pay securely and within the app via the most common payment methods.
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Emerge’s app offers customization and app adoption, and the following benefits:
Improved Convenience and Satisfaction
Adoption is set to increase as everyone owns a smartphone nowadays. The mobile patient experience platform gives users the ability to navigate their healthcare data, including being able to choose a provider or find the right examination room in a hospital, for example.
Reduce the Number of Missed Appointments
Patients can set up an appointment or seek professional help in-app, which means they won’t have to remember a phone number or wait in line. Moreover, inquiries and scheduling can be seen and done as well.
More Efficient Workflows, Saved Costs
Healthcare institutions can easily manage their patient’s data and experience streamlined workflows. Less paperwork means greater focus on providing the best possible care. Stewardship is strengthened and their appeal to care consumers become more attractive.
The new mobile patient experience platform is set to launch very soon. When it does, the industry’s landscape will surely change for the better.
