Dr. Maen Rajab founded Numero eSIM with his friend Eng. Ibrahim Rayyan to stop the exploitation of people from greedy telecom operators. Here’s how the app offers complete telecom services at affordable prices. It aims to make roaming and international calls affordable for everyone.
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What are the challenges most telecom companies face while offering affordable cross-border communications? How does Numero eSim tackle these challenges to provide affordable cross-border communications?
Some of these top challenges include the impact of the Internet of Things (IoT), leading to explosive growth in connected devices and resulting in the need to work with the huge amounts of data. Also the alignment with the 5G networks to provide faster internet to stay competitive.
Millions of expanding subscribers mean the increasing demand for a variety of new products that suit their stay indoors in the face of COVID-19 and keeping the rhythm of providing reliable and high-quality data and voice services, which requires an ongoing upgrade of the IT and connectivity infrastructure.
Not to mention the continuous emergence of the new threats that means a number of operational and technical innovations are needed to meet customer expectations of complete system security quick and personalized customer service.
In its attempts to break the above-mentioned barriers, Numero provides the eSIM solution for all communications in one app. That is an easy connection to IoT devices wherever they head to a different network using one eSIM card making it easy and possible to manage and track. And in the 5G era, eSIM will become increasingly popular by changing the way a connection can be touched even in tiny objects such as sensors, drones, and smart meters.
Along with Numero’s virtual services to easily and remotely stay connected during the pandemic without the need to physically change location to get the service. It can all be done online.
With the needs for infrastructure and technical expansion, Numero’s team has over 20 years of experience in the telecom industry, with a partner company specialized in telecom devices and materials. With that, Numero can cope with such needs.
And with any emerging threats, Numero’s dedicated team in multiple countries is always available to handle any technical and customer issues around the clock.
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What should one look at while choosing an international telecom service, and how does Numero eSIM aims to change this space.
Before choosing a telecom service provider, you should take into account some aspects, most important being:
1. How secure and reliable the network is.
2. Does the network protect against denial of service attacks?
3. Is monitoring managed in-house or outsourced?
4. What products and services are provided by the telecom provider. Do they offer a variety of services, such as cloud, voice, data, and internet, as well as managed services?
5. Do they offer competitive costs? Is there a unique offering? How will this affect profitability?
6. Are they proving quick fixes for the issues? Or are they patient enough to understand your problem and deal with your problem efficiently?
As Numero aims to to be (and already is) a mobile VMNO, it aims to at least maintain those main criteria of choosing a telecom service.
Numero provides a complete security system and performs periodic security checks. With Numero being hosted on secure and protected servers. With all of it managed and monitored in house for full dedication and QA. As well as customer support team being available 24/7 to stay on top of all inquiries and issues and insure high satisfaction rate.
All telecom services are provided in Numero, with bundles lately introduced (2 or more packaged products), and periodic offers and useful features.
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How COVID-19 pandemic has impacted the telecommunications industry, and what are the structural challenges and trends that should be considered?
There are a lot of issues that impacted the telecom industry in all aspects including infrastructure, workforce, operations, financial and more.
Some of which are the increased number of remote workers worldwide (adding to those who stayed to work locally due to cancelled flights), causing more load on the networks for local and global communications, and the inevitable need for more costly telecom infrastructure, that is, if they could match this sharp demand
With this industry relying heavily on human resources, remote work can be detriment to work productivity and system security while some mission are almost impossible to be done remotely. With that, of course, raises the risk of staff being infected with Covid-19 for frontline employees.
Not to mention the impact on manufacture and supply chains, with lots of projects and product output is delayed, especially in the time of extra demand on telecom services and handsets to compare to the needs of remote communications.
All of this, of course, directly impacts finances. It may seem that the demand has increased and thus the revenue; however, the ability to provide quality and expanded service by some telecom provides is already unattainable and some are already in dept.
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How does Numero eSIM plan to overcome the COVID-19 crisis and boldly position itself to thrive in the future?
Numero’s sales have not been affected by the pandemic, yet in steady increase. Numero’s virtual products that are crowned with convenience are the best option for pandemic communication needs.
Numero is not just another virtual numbers app in the app store, it is a full telecom app that provides all 3 services (phone numbers, mobile data and calls/SMS) with an expanding list of supported countries.
With Numero’s early jump on the eSIM trend, it’s already branded and searched for in relation to eSIM, the technology that’s just starting and will take over the telecom market by next year.
Speaking of eSIM, it will be a travelers best option for convenient and affordable internet connectivity (alternative to roaming), and of course once the pandemic is over, travel will bloom, and so will the eSIM. And with Numero’s bundled products, it’s the perfect choice for travelers to get all needed services in one, unlike direct competitors that provide only eSIM mobile data plans.
Besides B2C, Numero’s B2B and networking strategy will greatly widen its scope (even outside the norm of a mobile app), especially when bigger partnerships are involved like those with telecom operators that can use Numero as a their secondary platform to expand their local products globally.
